Privacy Policy

Your Information. Your Rights. Our Commitments.

ValueCare Clinic is a healthcare provider offering access to health-related information, clinic services, and digital tools through its website and mobile applications.

We respect your privacy and take reasonable steps to protect the information you share with us. This Privacy Policy explains how we collect, use, share, and safeguard your information when you access our Website or Mobile App.

1. Information We Collect

Depending on how you interact with ValueCare Clinic, we may collect:

a. Personal and Contact Information
  • Name
  • Email address
  • Phone number
  • Mailing address
  • Appointment requests and inquiry details
b. Account and Registration Information
  • Username and login credentials
  • Profile preferences
  • Clinic-related access information (if applicable)
c. Health-Related Information
  • Information voluntarily submitted through forms
  • Appointment-related details
  • Non-diagnostic inquiries

Important: The Website provides informational content and is not intended for medical diagnosis or treatment.

d. System and Usage Data
  • IP address
  • Browser type and device information
  • Login history and session data
  • Website interaction logs
e. Cookies and Tracking Technologies
  • Cookies for authentication and session management
  • Performance and analytics tracking

2. How We Use Your Information

Information collected through ValueCare Clinic may be used to:

  • Provide access to health-related information and services
  • Manage appointments and inquiries
  • Respond to questions and customer support requests
  • Improve website functionality and user experience
  • Monitor security and prevent unauthorized activity
  • Comply with legal obligations

We do not sell your personal or health-related information for marketing purposes.

3. How We Share Information

We may share information only as necessary:

a. Service Providers

With trusted U.S.-based vendors supporting hosting, infrastructure, analytics, or payment services, under confidentiality agreements.

b. Legal Requirements

When required by federal or state law, court order, or government request.

c. Security and System Protection

To detect, prevent, or respond to fraud, misuse, or security incidents.

d. Business Transfers

In connection with a merger, acquisition, or asset transfer, with reasonable privacy safeguards.

We do not share personal information with third parties for advertising without your consent.

4. Use of Health Information

ValueCare Clinic provides health-related educational content and clinic services.

  • The Website content is informational only.
  • It is not medical advice.
  • It does not replace consultation with a licensed healthcare provider.

5. Data Storage and Processing

All data collected through the Value Care Clinic website is stored with reasonable safeguards to protect data during storage and transmission.

6. Your Rights and Choices

You may request to:

  • Access your personal information
  • Update or correct inaccurate information
  • Request deletion of personal data (subject to legal and operational limitations)
  • Manage communication preferences
  • Ask questions regarding privacy practices

Requests may be submitted using the contact details below.

7. Data Security

We use industry-standard security measures, including:

  • Secure servers and encryption protocols
  • Role-based access controls
  • Ongoing system monitoring
  • Protection against unauthorized access

No online system is completely secure; however, reasonable measures are taken to reduce risks.

8. Data Retention

Information is retained only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

When no longer required, information is securely deleted or anonymized.

9. Cookies and Tracking

  • Cookies support login sessions and security features
  • Performance cookies help improve user experience
  • You may control cookies through browser settings
  • Disabling cookies may affect website functionality

Third-party tools integrated with our Website may maintain their own privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Updates will be posted on the Website and will become effective upon posting. Continued use of the Website indicates acceptance of any updated terms.

We will not retroactively change how previously collected information is handled.

11. Contact Information

Privacy Officer
Value Care Clinic
PO Box 600047,
Jacksonville, FL 32260
Email: [email protected]

For privacy-related inquiries, please contact us through our Website or by mail at the address above.

Last Updated: February, 2026