Terms of Use

These Terms of Service (“Terms”) govern access to and use of the ValueCare Clinic website, mobile applications, online platform, and related services (collectively, the “Platform”) provided by ValueCare Clinic (“ValueCare Clinic,” “we,” “our,” or “us”).

By accessing or using the Platform, you agree to these Terms. If you do not agree, please do not use the Platform. If you use the Platform on behalf of a clinic or other legal entity, you represent that you have authority to bind that entity.

1. Eligibility and Authority

You must be at least eighteen (18) years of age to use features requiring account registration, alerts, or messaging services.

If you access the Platform on behalf of a clinic or healthcare organization, you confirm that you are an authorized representative.

No portion of the Platform is directed toward children under 13 years of age.

2. Privacy and Data Protection

Our Privacy Policy explains how we collect, use, store, and protect information and is incorporated into these Terms by reference.

You retain ownership of personal and health-related information submitted through the Platform. ValueCare Clinic processes such information to:

  • Provide clinic services and communications
  • Coordinate appointments and related services
  • Support appointment scheduling and prescription-related services
  • Improve Platform functionality
  • Comply with applicable law

We do not sell, lease, or rent personal information.

While we use industry-standard safeguards, no online system can be completely secure.

3. Intended Use of the Platform

ValueCare Clinic provides health-related educational content, clinic access tools, appointment coordination, and related services.

The Platform does not:

  • Provide medical diagnosis
  • Replace professional medical advice
  • Guarantee treatment outcomes
  • Replace consultation with a licensed healthcare provider

You remain solely responsible for seeking appropriate medical advice from a qualified professional.

4. Regulatory Responsibility

Healthcare activities may be subject to federal and state regulations, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA), as amended.

Protected health information submitted via the Platform may be subject to your clinic’s Notice of Privacy Practices. Your local participating clinic operates independently and maintains its own privacy policies.

ValueCare Clinic provides technology and informational services and does not provide legal or regulatory advice.

5. Account Registration and Security

You agree to:

  • Provide accurate and complete registration information
  • Maintain confidentiality of your login credentials
  • Be responsible for activities occurring under your account

You must notify ValueCare Clinic immediately if you suspect unauthorized access or security concerns.

We use commercially reasonable security measures, including encryption and firewalls, to safeguard stored data.

6. Acceptable Use

You agree not to:

  • Use the Platform for unlawful purposes
  • Submit false or misleading information
  • Interfere with Platform functionality
  • Attempt unauthorized access to systems or data
  • Transmit harmful code or malware
  • Violate intellectual property rights

ValueCare Clinic may suspend or terminate access for violations of these Terms.

7. Communications, Text messages (SMS), and Notifications

If you opt into SMS text messages, email alerts, or push notifications:

  • Standard carrier rates and data charges may apply
  • You may update communication preferences within your account
  • You may opt out of text messages by replying “STOP”
  • You must be at least 18 years of age to use alert services

We will process opt-out requests within a commercially reasonable timeframe.

8. Fees and Payments

Certain services, products, or mobile app features may require payment.

Financial information collected is used solely for billing purposes. Access to financial information is restricted and password-protected.

Fees are non-refundable unless expressly stated otherwise.

9. Intellectual Property

All intellectual property rights in the Platform, including software, design, content, graphics, and trademarks, are owned by ValueCare Clinic or its licensors.

You are granted a limited, non-exclusive, non-transferable right to access and use the Platform for personal, non-commercial purposes.

Unauthorized reproduction, modification, distribution, or commercial exploitation is prohibited.

10. Third-Party Websites and Integrations

The Platform may link to third-party websites or services.
ValueCare Clinic:

  • Does not control third-party websites
  • Is not responsible for their content, accuracy, or privacy practices
  • Does not endorse third-party products or services

Your use of third-party services is governed by their respective terms and policies.

11. Service Availability and Modifications

ValueCare Clinic may:

  • Modify, suspend, or discontinue any portion of the Platform
  • Update features or functionality
  • Revise these Terms at any time

Updates will be posted with a revised effective date. Continued use constitutes acceptance of updated Terms.

We will not retroactively apply policy changes to previously collected information.

12. Disclaimers

The Platform and all related materials are provided on an “as is” and “as available” basis.

ValueCare Clinic disclaims all warranties, express or implied, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or completeness of content

We do not warrant uninterrupted or error-free operation.

The content provided is for informational purposes only and is not a substitute for professional medical consultation.

13. Limitation of Liability

To the maximum extent permitted by law, ValueCare Clinic is not liable for:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of data, revenue, or business opportunities
  • Reliance on information provided through the Platform

Aggregate liability shall not exceed $100 USD or the amount paid by you for services in the twelve (12) months preceding the claim, whichever is greater.

14. Indemnification

You agree to indemnify and hold harmless ValueCare Clinic, its affiliates, officers, employees, and agents from any claims, damages, or expenses arising from:

  • Your misuse of the Platform
  • Violation of these Terms
  • Violation of applicable laws
  • Infringement of third-party rights

15. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Any dispute shall be brought exclusively in state or federal courts located in Ducal County of Florida.

16. California “Shine the Light” Rights

California residents may request information regarding disclosures of personal information to third parties for direct marketing purposes once per calendar year.

Requests must include sufficient identifying information and be submitted to the contact information below.

17. Contact Information

Privacy Officer
Value Care Clinic
PO Box 600047,
Jacksonville, FL 32260
Email: [email protected]

Last Updated: February, 2026